Privacy Policy

This policy outlines how The Governance Guide (‘us’, ‘we’ or ‘our’) manages Personal Information.

 Scope

This policy applies to Personal Information collected by The Governance Guide through our website, www.thegovernanceguide.com.au and through the services provided by us.

 Relevant Legislation

This policy aligns with the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of Personal Information.

 Collection of Personal Information

Personal Information is obtained in many ways including by email, telephone, via our website www.thegovernanceguide.com.au and other publicly available sources.

Use and Disclosure of Personal Information

We collect and disclose Personal Information for the primary purpose of providing our services, or information about our services. We may also use or disclose Personal Information for secondary purposes closely related to the primary purpose, in circumstances where such use or disclosure would be reasonably expected.

 Securing Personal Information

Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. Where Personal Information is no longer needed, we will take reasonable steps to destroy or permanently de-identify the Personal Information. However, most Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

 Accessing Personal Information

You can access and/or correct Personal Information we hold about you at any time by contacting us at rachel@thegovernanceguide.com.au. We may charge an administrative fee for providing a copy of your Personal Information and may require identification before releasing the requested information.

 Marketing

We may use Personal Information to send information about our services that we believe may be of interest to you. If at any time you would like to stop receiving marketing information about our services, you can opt-out by contacting us at rachel@thegovernanceguide.com.au. You may still receive information about your account or about services you have received or are currently receiving from us.

 Policy Review

This policy may be reviewed and updated from time to time. The most up-to-date version of this policy can be found on our website. Your continued use of our website and our services constitutes your acceptance and understanding of this policy as in effect at the time of your use. This policy is effective 1 March 2023.

 Complaints and Enquiries

If you have any queries or complaints about privacy or this policy, please contact us at rachel@thegovernanceguide.com.au or 0402 845 446.